⚠️ Please note there may be delay for shipments due to COVID19 & Christmas period.

Orders received for will be shipped from our Christchurch Hub here in New Zealand.

 

 SHIPPING 

COSTS AND DELIVERY TIMES

DESTINATIONS
 New Zealand
DELIVERY SPEED 
URBAN 2-4 Days
RURAL 5-7 Days
SMALL PARCE
(<1KG)
$10
Free with purchase over $90 NZD 
LARGE PARCEL
(>1KG)
$10

Free with purchase over $90 NZD 


 

INTERNATIONAL DELIVERIES

International delivery fees will be calculated at checkout

We are able to ship to the following countries:

OCEANIA
Australia
EU & UK
Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, Armenia
NORTH & SOUTH AMERICA
Canada, United States
ASIA
Hong Kong SAR
INTERNATIONAL DELIVERY SPEED
We aim to get your package to you as soon as possible. Unfortunately, with ongoing COVID disruptions causing delivery delays, it's not possible to predict how long your package will take. At present it could take anywhere from 10 - 30+ working days depending on where in the world you are based.

INTERNATIONAL CUSTOMS FEES
International orders may incur custom fees and or taxes depending on the destination country's policies. These fees must be paid by the customer receiving the delivery.  If the delivery is refused, all costs and incurred fees for the return of delivery will be charged to the customer.
If you're unsure on whether this applies to your country, check with your local customs office for more information.

WHEN WILL DELIVERIES BE SENT
All orders placed will be dispatched within 48 hours from our New Zealand warehouse. Orders placed Saturday and Sunday will be dispatched on the following Monday.

 

 

 RETURNS 

NEW ZEALAND 
Iwi Athletica is committed to the quality of our products and want all our customers to be satisfied with every purchase.
We will accept the return of unworn, unwashed, faulty garments with labels attached within 14 days of the date your order was shipped.
Change of mind, size or colour exchanges, the products must be in their original resale condition. We are unable to refund or exchange purchases that have been washed, cleaned, or with missing or cut tags. The return freight will be at your own expense.
Please email us at  info@iwiathletica.com to organize any returns.
REST OF THE WORLD
We can exchange items or refund you for a returned item (received in perfect  original condition, unwashed, unworn with tags still attached) within 30 days of the date your order was shipped.
The return and exchange freight will be at your own expense.

OH NO IT'S A FAULTY!

We take extreme care with our quality control during manufacturing, however if you received a defect product, please take photos of the defect and email through to us, our team will look after you and arrange a replacement to be shipped out to you.  

If you have any further enquiries, please email us at  info@iwiathletica.com

UNSURE OF SIZING

Please email us at  info@iwiathletica.com  let us know what item you are interested in and we can then recommend the correct sizing based on your measurements.

 

 

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